SEDLAK, Piotr. Employee Net Promoter Score (eNPS) as a Single-item Measure of Employee Work Satisfaction An Empirical Evidence from Companies Operating in Poland. In: MICHAŁKIEWICZ, Anna; MIERZEJEWSKA, Wioletta (eds.). Contemporary organisation and management. Challenges and trends. Poland: Lodz University Press,2020. p. 347–357. DOI: 10.18778/8220-333-2.21. Disponível em: https://www.press.uni.lodz.pl/index.php/wul/catalog/book/1268/chapter/3782. Acesso em: 14 feb. 2026.