BILSKI, Tomasz. Road Transport Process Management in the Courier Services Sector. In: TOKARSKI, Daniel (ed.). Towards Sustainable Transport in Logistics and International Trade. Poland: Lodz University Press,2025. p. 33–40. DOI: 10.18778/8331-833-2.3. Disponível em: https://www.press.uni.lodz.pl/index.php/wul/catalog/book/1495/chapter/4620. Acesso em: 7 mar. 2026.