Sedlak, P. (2020) “Employee Net Promoter Score (eNPS) as a Single-item Measure of Employee Work Satisfaction An Empirical Evidence from Companies Operating in Poland”, in Michałkiewicz, A. and Mierzejewska, W. (eds.) Contemporary organisation and management. Challenges and trends. Poland: Lodz University Press, pp. 347–357. doi:10.18778/8220-333-2.21.