1.
Sedlak P. Employee Net Promoter Score (eNPS) as a Single-item Measure of Employee Work Satisfaction An Empirical Evidence from Companies Operating in Poland. W: Michałkiewicz A, Mierzejewska W, red. Contemporary Organisation and Management. Challenges and Trends. Wydawnictwo Uniwersytetu Łódzkiego; 2020:347-357. doi:10.18778/8220-333-2.21