BITKOWSKA, Agnieszka; SOBOLEWSKA, Olga. Selected aspects of change adoption and of the functioning of business process management offices in enterprises. W: MICHAŁKIEWICZ, Anna; MIERZEJEWSKA, Wioletta (red.). Contemporary organisation and management. Challenges and trends. Poland: Wydawnictwo Uniwersytetu Łódzkiego,2020. p. 375–389. DOI: 10.18778/8220-333-2.23. Disponível em: https://www.press.uni.lodz.pl/index.php/wul/catalog/book/1268/chapter/3784. Acesso em: 14 luty. 2026.