Sedlak P. Employee Net Promoter Score (eNPS) as a Single-item Measure of Employee Work Satisfaction An Empirical Evidence from Companies Operating in Poland. W: Michałkiewicz A, Mierzejewska W, redaktorzy. Contemporary organisation and management. Challenges and trends [Internet]. Poland: Wydawnictwo Uniwersytetu Łódzkiego; 2020 [cytowane 24 styczeń 2026]. s. 347-5. Dostępne na: https://www.press.uni.lodz.pl/index.php/wul/catalog/book/1268/chapter/3782