Perspektywa pasażerów wobec wizji zrównoważonego rozwoju transportu kolejowego

Urszula Motowidlak; Gabriela Chomicz; Daniel Jaksik; Kacper Śmietana

doi:10.18778/8331-833-2

Passenger Perspectives on the Vision of Sustainable Rail Transport Development

Urszula Motowidlak

University of Lodz, Faculty of Economics and Sociology, Department of Logistics and Innovation

https://orcid.org/0000-0002-2777-9451 (unauthenticated)

Gabriela Chomicz

University of Lodz, Faculty of Economics and Sociology, Department of Logistics and Innovation

https://orcid.org/0009-0000-2826-0144 (unauthenticated)

Daniel Jaksik

University of Lodz, Faculty of Economics and Sociology, Department of Logistics and Innovation

https://orcid.org/0009-0008-8486-3810 (unauthenticated)

Kacper Śmietana

University of Lodz, Faculty of Economics and Sociology, Department of Logistics and Innovation

https://orcid.org/0009-0009-5666-0490 (unauthenticated)

Publication:

Towards Sustainable Transport in Logistics and International Trade

Pages: 101-109

DOI: https://doi.org/10.18778/8331-833-2.10

Keywords: transport, logistics, international trade

Published: November 6, 2025

Categories: Economics and management, Open Access

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The aim of this chapter is to present how rail transport users perceive sustainable development and how railway companies can use this feedback to improve, manage, and adapt their services. The research methodology is based on the analysis of survey results conducted among passengers, focusing on their perception of service quality, the environmental impact of railways, and the efficiency of infrastructure and resource management. The results point to the growing importance of ecological awareness among passengers, which influences their choice of transport mode. Although the study’s local scope may limit generalizability, the conclusions have strong applicative potential. Practical implications include the opportunity for rail operators to align their strategies with user expectations. The originality of the chapter lies in demonstrating the connection between passenger feedback and the strategic directions of railway development in the context of sustainability.

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This work is licensed under a Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International License.

How to Cite

Motowidlak, Urszula, Gabriela Chomicz, Daniel Jaksik, and Kacper Śmietana. 2025. “Passenger Perspectives on the Vision of Sustainable Rail Transport Development”. In Towards Sustainable Transport in Logistics and International Trade, edited by Daniel Tokarski, 101-9. Poland: Lodz University Press. https://doi.org/10.18778/8331-833-2.10.

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